Reviews for Rakuten: Get Cash Back For Shopping
Rakuten: Get Cash Back For Shopping by Rakuten
881 reviews
- Rated 4 out of 5by Veltaine, 6 years agoWorks great on Windows, absolute trash on Linux, need an option to close the button when on websites that we aren't buying from.
Developer response
posted 6 years agoThis can be typically resolved by updating Firefox, removing the older version of our extension, and installing the new version. If you need further help, please reach out to us at [email protected]. - Rated 5 out of 5by icyeyes111, 6 years ago
- Rated 1 out of 5by Firefox user 15114797, 6 years agoWhat has happened to this app?? I can't get it to work at all anymore :(
Developer response
posted 6 years agoWe are working with our developers to resolve this issue. Please reach out to us at [email protected] so we may assist you in bringing full functionality to your Cash Back Button. - Rated 1 out of 5by Firefox user 13028117, 6 years agoNot working properly. Can't login to sites because it blocks the login option. No "Activate Later" and no "X" to close button option. Used to be terrific. Not now.
Developer response
posted 6 years agoWe are working with our developers to resolve this issue. Please reach out to us at [email protected] so we may assist you in bringing full functionality to your Cash Back Button. - Rated 5 out of 5by Firefox user 15080007, 6 years agoI have been using this application for a few weeks and it works great. My only issue now is getting the add on loaded to firefox. This has not been an easy venture. Nevertheless, this app is great!!!!
Developer response
posted 6 years agoThank you for your feedback. We are working with our developers to resolve this issue. Please reach out to us at [email protected] so we may work directly to get the Cash Back Button up and running for you. - Rated 1 out of 5by Firefox user 14158999, 6 years agoStopped working properly. Always asking to Log In
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then proceed to https://www.ebates.com/button.htm and simply click the “Get the Button” link. This will automatically update your Cash Back Button. - Rated 1 out of 5by Firefox user 15048340, 6 years agoWont open, wont remind me, wont register a purchase
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then proceed to https://www.ebates.com/button.htm and simply click the “Get the Button” link. This will automatically update your Cash Back Button. - Rated 1 out of 5by Firefox user 14680265, 6 years agocan not download the button says connection error
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then proceed to https://www.ebates.com/button.htm and simply click the “Get the Button” link. This will automatically update your Ebates Cash Back Button. - Rated 3 out of 5by Firefox user 15028344, 6 years agoPlease add the link to close the popup like the previous version had. Without the ability to close the popup it covers portions of website navigation elements. And no, going into settings and continually adding sites to not show the popup is not a solution. I would have to add all sites that I visit negating the need for the addon in the first place.
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then proceed to https://www.ebates.com/button.htm and simply click the “Get the Button” link. This will automatically update your Ebates Cash Back Button. - Rated 5 out of 5by Firefox user 15028114, 6 years ago
- Rated 1 out of 5by Firefox user 15019661, 6 years agoThis is useless for Firefox on my iMac right now. For some reason I don't have access to update the latest version. Only 4.17 is available to me. When I click the pop-up button in my menu, nothing happens now! I can't even access the eBates website. Please, please fix this!
Developer response
posted 6 years agoWe definitely want to make sure our Cash Back Button and our website are working for all our members. Please reach out to our Member Services team by email at [email protected] so we may work with you directly to get this fixed. - Rated 5 out of 5by jav-catcher, 6 years ago
- Rated 1 out of 5by Firefox user 15001527, 6 years agoCan't close Ebates covering window wo having to go to their website.
Developer response
posted 6 years agoWe definitely want the Button to be helpful, not a nuisance. Here’s how to disable the pop-up reminders:
1. Click on the Cash Back Button icon (the “E”).
2. Click on “Settings” at the bottom of the drop-down that appears.
3. To hide the Activate Cash Back reminders, check the box for “Do not display Activation Hover on these sites.”
4. Enter the URLs of sites you don’t want reminders for. When you’re done, click "Save.” - Rated 4 out of 5by Jim, 6 years ago
- Rated 1 out of 5by Firefox user 14997524, 6 years agoAfter several weeks, the add-on still does not allow one to login and actually use Ebates. Please fix!
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. You will need to be sure that you have the most recent version of Firefox installed. Then, proceed to https://www.rakuten.com/button.htm and simply click the “Get the Button “link. This will automatically update your Ebates Rakuten Cash Back Button.
If this does not resolve your issue, please email us at [email protected] so we further assist. - Rated 5 out of 5by Firefox user 14953940, 6 years ago
- Rated 1 out of 5by Teresa, 6 years agoCash back button no longer works/activates on shopping sites, I click button,now it takes me to rakuten to sign in and begin shopping from that site, does NOT work like it used to!
Developer response
posted 6 years agoHi Teresa!
Our team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at [email protected] with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by Firefox user 14984920, 6 years ago
- Rated 3 out of 5by Firefox user 14984899, 6 years agoI am having the same issue as other users. I am constant sent back to Ebates to sign in again. Very frustrating. Please fix this!
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at [email protected] with the subject of your email "Firefox Button Assistance". - Rated 4 out of 5by Firefox user 14983346, 6 years ago
- Rated 5 out of 5by Firefox user 14983291, 6 years agoI like the add on. I get to save tons of money.
- Rated 1 out of 5by Firefox user 14983086, 6 years agoI have been useing this app with firefox and when I apply the cashback button it takes you off of ebay and on to Rakuten where you have to sign in every time.Rakuten says to go through Rakuten to ebay.I still did not get the cashback even after going through Rakuten to ebay.
Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at [email protected] with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by MuddButte, 6 years ago<< EDIT 08/14/2019 >> Since my last review the app has been updated and everything is back to normal. My review is back to 5 stars, getting cash back on purchases is great especially large purchases for my business.
<< OLD REVIEW >> Rakuten \ Ebates have a new update version 4.29 circulating for Chrome. Firefox on my home computer was updated with 4.29 although the mozilla add-on site only has version 4.17 available. Version 4.17 has been reported for many not working and does the login link loop instead of applying the coupon. On my work computer i was not able to port extension from chrome and ended up copying the extension XPI from home computer to work computer and now its working again. I'm disappointing that Rakuten who have been aware of this issue are not updating the add-on for fire fox which suggest they have less interest (for an unknown reason) to support Firefox. The extension can also be ported to work with Opera.Developer response
posted 6 years agoOur team is actively working with Mozilla's Firefox to resolve this issue for our members. Please click through directly from Ebates.com for your shopping in the meantime. We'd like to do something special for you. Please email us at [email protected] with the subject of your email "Firefox Button Assistance". - Rated 5 out of 5by Jeff Kerlen, 6 years ago
- Rated 5 out of 5by Firefox user 14416068, 6 years ago